Reclamation form

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Team Customer Service

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Article SPM #1

In case of visual damage(s) (reason 4 till 12) you need to add a digital photo to the e‐mail.


Completely credited goods need to be kept for a period of 5 months minimum. SPM will advise you within this period if and/or when these goods will be picked up (this doesn't concern accepted returns of whole assortments, you will receive a message on short notice). Applications can only be accepted when all required fields on this form are filled in completely. You may use the “send via e-mail” button to send this form. All other questions may be sent to